consumer care
Instantly care for your customers with secure digital reimbursement solutions – seamlessly turning disgruntled customers, into brand ambassadors within minutes.
safe, secure, trackable
why digitise consumer care vouchers?
save time
No sorting, packaging or posting. Issue digital vouchers, cashback or cashout instantly.
save money
No packaging, postage fees or resource costs. No design, printing or fulfilment costs.
increase efficiency
Track voucher journey; from issuance, delivery, through to redemption with 24/7 dashboard access
close cases faster, with powerful features
Instantly issue one or multiple vouchers of differing values
Issue voucher via barcode, cashback or cashout mechanic
Upload queries in bulk and issue vouchers in seconds
Set payment threshold authorisation by agent
24/7 access to insights dashboard and reporting
Self-serve, simple to use, white-label platform
Full integration with Salesforce and Zendesk
Easily customise, brand and personalise vouchers
client testimonials
Switching to Zappit’s digital careline solution has revolutionised how we respond to customer complaints. Our Consumer Care team can now react to customer complaints with far greater speed and efficiency, saving us time and money. Our previous paper voucher solution was an archaic set-up, time consuming and not a great experience for our customers.
the consumer care platform loved by household brands
